Thanks for making it to the bottom! High five! I'm Sola [Sho-Lah], a product designer with a mechatronics engineering coursework and a master's in design from NYU, where I focused on interactivity research and motion design.
We should connect! I love speaking at conferences about tech, ux and research work!
Part one
Project overview
Personalizing AI insights for clarity, context, and career relevance
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This is a limited case study since the product isn't fully released yet.
Company
Microsoft
Role
Product Design Lead
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The Problem
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01
Clarity’s Copilot insights were useful but too formal or generic for a growing group of users with .edu email addresses—students or early-career professionals who were new to analytics. They struggled to interpret website analytics & insights as well as what Copilot was saying, reducing the feature’s effectiveness.
What's the typical answer?
Inspired by military GPS vests, I designed Vestagogo—a Bluetooth-powered wearable that delivers navigational cues through vibration.
My Role
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01
As a Product Designer II, I led UX, system design, and AI logic for a new toggle that rewrites Copilot insights using slang or simplified phrasing—tailored to each user’s background (e.g., PM, dev, designer). While I collaborated on other features, this was my initiative end-to-end.
What's the typical answer?
Inspired by military GPS vests, I designed Vestagogo—a Bluetooth-powered wearable that delivers navigational cues through vibration.
Design Process
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01
🔍 Signal Discovery
- Internal telemetry showed high
.edusignups → likely academic or early-career users - I tested early concepts with interns (new users = realistic test base)
- Key insight: Simplified tone = faster understanding
🤖 Prompt Logic + AI/ML Collaboration
Worked with Microsoft’s ML team to shape prompt structure:
- Pulls job title, age (if provided), and website type from onboarding
- Customizes tone while preserving insight meaning
🧠Example query:
"Rewrite this Copilot insight in a tone that’s easier for a {job title}, age {xx}, working on a {website type}."
🎨 UX + Design System Integration
- Designed the “Slang Toggle” for easy discoverability
- Used Clarity’s existing component library
- Flagged a key gap: users can’t currently update onboarding info, meaning tone personalization may become outdated
- I handed off a rework proposal before my contract ended
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What's the typical answer?
Inspired by military GPS vests, I designed Vestagogo—a Bluetooth-powered wearable that delivers navigational cues through vibration.
Outcome
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01
The Copilot Customization toggle is a live, shipped feature in Clarity. It introduced a new interaction model: tone-adjustable AI insights, bridging the gap between technical data and human understanding—especially for newer users.
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However, the full case study is available upon request because not all the ai features are released yet that I worked on .
What's the typical answer?
Inspired by military GPS vests, I designed Vestagogo—a Bluetooth-powered wearable that delivers navigational cues through vibration.
